Do you have any leftover Bolts on you wristband that you want to refund? More information in the article >>>
If you have any Bolts left on your cashless account, you can request their return to your bank account under the following conditions:
2 Bolts gained as a bonus from online charging of 65 Bolts and more are non-refundable.
HOW TO PROCEED:
(However, if you have charged money through your online account before the festival and then recharged at the Top Up station during the festival, you must apply for a refund at the site mentioned above.)
Wristband number - preview:
If you have any problem, please contact us on firstname.lastname@example.org and describe it in detail. Also, please add the information with which e-mail address you registered your account and send us the wristband number.
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