General FAQ

This section contains frequently-asked questions on various topics.


Tickets can only be purchased online on our website It is possible to pay by entering a payment card, using Google Pay and Apple Pay. To use Google Pay or Apple Pay, you must have an active card stored in these services and use the correct browser (Google Chrome or Safari).

The payment can also be divided into several installments. The first installment is paid when booking the ticket, subsequent installments are deducted automatically in the coming months. All installments must be paid in full. If no additional payment is made, the ticket will not be sent and installments already paid are not refundable.

All tickets will be sent 14 days before the festival by email and will also be available in your online account at that time. 

It’s super easy: just choose the installment option when you buy your tickets at the check out and you can pay for any ticket, including services, with a minimum value of 60 EUR in equal monthly payments. The installments will be charged automatically and you will always receive the info by e-mail. No interest, no fees.

You have the option to pay in 4 monthly installments until the end of Feburary 2024. From March 1, 2024, installments will be reduced to 3; from April 1, 2024, the installments will be reduced to 2; from May 1, 2024, the installment sale will be terminated. 

Your festival ticket will appear in your EASOL account 2 weeks before the festival and you will get it via mail as well. 

Tickets are tied to the name. Therefore, every visitor must have a festival ticket with their name on it when they arrive at the festival. The name on the ticket can be changed for a fee if necessary. A request to change the name on the ticket can be sent to no later than 14 days before the start of the event. NOTE: It is not possible to change the name on Combo Tickets. 

Our tickets are not refundable and it is not possible to return them. If you are not able to visit the event, you move the ticket to one of your friends. At the same time, we are preparing an official resale solution. We are not recommending buying or selling the ticket from any other third part to avoid scammers. 

If you need to transfer your ticket to someone else and change the name on the ticket, contact us at Changing the name online is subject to a fee of 7 EUR and it is possible no later than 14 days before the festival. If you need to change your name directly at the festival, that is also possible. You can do so at the Cashier's Office, where you will also pay the name change fee (which is higher on site). In the case of Let It Roll Winter, it is necessary to contact the customer support of the ticketing company from which the ticket was purchased, i.e. Ticketportal or Ticketmaster. NOTE: It is not possible to change the name on Combo Tickets. 

Buy the ticket of your choice and then contact us by e-mail at with a request to issue a gift voucher, which you can print and wrap in an envelope as a gift. In the e-mail, please include the Booking reference number and the name to which you want to issue the voucher. 

All our LET IT ROLL events are accessible from the age of 18 and there are no exceptions. 


We do not provide any accommodation services as part of LET IT ROLL Winter. If you want to stay in Prague, you should find a place to stay by yourself. 

Yes! We have more camping options at the summer festival. We will share detailed information once we start selling tickets for LET IT ROLL 2024. 

Yes, this is definitely an option. You can use our shuttle buses for daily transport to the festival and back to Prague. 


We can share the final timetable of the event one or two weeks before the festival.The line-up is updated step by step on our socials and website. 

Usually, we have a woov app for each event, where you can find all the info and also updates regarding the line-up changes etc. The app is available in the week before the festival. 

To find out where A.M.C. is currently located. However, you can expect his massive show at Let It Roll 2024.